As Advertised Aug 12, 2016

Easy to install, noticed decrease in gas consumption on first bill. Good quality, delivery was smooth. Good deal.

Leaky Evaporion Cu Tube Jul 20, 2016

The unit tends to leak through pinholes which are due to impurity of copper tube material from cheap production country. The oil, a part of Freon makes most plastics parts brittle and replace indoor unit. This situation is a subject of recall, however, the company avoids ruining the company name offering free replacement parts for long period. I have repair three pin holes in one indoor unit. The products are something good but fundamentally very bad. I would like to avoid like... more

Nice Unit, Fan Adjustment Instructions Are Vague Sep 14, 2016

Purchased this HRV to replace our 22-year old Mayaire unit. Didn't realize until the HRV arrived that it must hang for installation. My original unit sat on a table I built for it. So it took quite a while to find the right spot to have good access for straps, and not interfere with existing duct lines for old unit. The unit is much quieter than my original one, which is a plus. The only issue I had with the new unit is that the instructions for adjusting fan speeds are pretty vague. It took... more

As Promised Sep 12, 2016

Purchased it, it was as promised, delivery was great. Works well. Thanks.

Poor Product Support Sep 01, 2016

See wrap up area.