Slow And Poor Customer Service. Jul 18, 2016

I placed my order on ecomfort.com based on the understanding that the units ordered would ship 2-5 business days (that's the info I was given at the time I made the purchase). I waited for almost 3 weeks but nothing arrived. When I called customer service, I was met with an indifferent and rude manager who informed that the items were on back order and that I had to wait longer. This was not an option for me since I was really in an urgent need of the units. I then decided to escalate the... more

Great Product Aug 12, 2016

I purchased this heat and ac package and am very satisfied. It arrived timely and is a very simple furnace. It runs quiet too.

Shop Around Before Buying Jun 12, 2016

Not the least expensive seller for the same equipment

Easy Installation Sep 24, 2016

As a residential service company we take pride in our work and choice of equipment we use. The name Weil McLain has been spelling quality for years before I thought of being a plumber. Just follow the installation instructions and you have heat. My technicians make your boilers look like a piece of artwork.

Success Despite Good Wall Mount Directions Sep 25, 2016

The unit is great, but the directions need work. I would recommend the unit without reservations. The contractor is considering getting one too.